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Positions Available: Retreat Coordinator   |   Outreach & Volunteer Coordinator

Retreat Coordinator

Full-time, Residential, Salaried Position

Job Description

Under the direction of the Director and in cooperation with other SDRC staff, the Retreat Coordinator (RC) will perform all duties related to offering excellent guest service. The position will be responsible for the dayto-day general operation of the retreat center schedule including but not limited to guest registration and facilitation of retreat related information, smooth operation of retreats, housekeeping, kitchen work, meal preparation and administrative duties.

The RC participates as a member of SDRC’s spiritually driven work community embracing the culture and mission of the center, and maintaining a personal meditation practice in accordance with the center’s contemplative tradition. As a community member, it is critical that each team member is dedicated to exploring their path, living in intentional community that accompanies others along their dharma path, and carries their practice into daily life and work.

This individual must have superior communication and interpersonal skills, performing general office duties, welcoming guests as they arrive, overseeing the process from initial inquiry onward, informing guests about the center and volunteer opportunities. Our ideal candidate is an adaptable self-starter with the ability to take initiative, prioritize tasks and maintain strict confidentiality. This individual will also possess high attention to detail, excellent computer and technology skills and the ability to resolve issues in a timely manner. Approximately 18-20 hours per week during retreat are spent in the office.

Ultimately, this position will be characterized by its strongly interactive nature. This individual must be capable of integrating with and supporting the other team members, as many unforeseeable issues arise during retreat. Due to the variable nature of retreats, it’s critical that the entire team be flexible in supporting one another when situations suddenly occur.

Additionally, the RC may be involved in any aspect of direct support to SDRC, the retreatants and the volunteers directly. This includes but is not limited to:

In cooperation with the Kitchen Manager: the RC is responsible for preparing and serving, or the oversight of, one meal per day during retreats. Food preparation and serving meals on time are of the utmost importance. Approximately 12-14 hours a week (during retreat) may be spent in the kitchen.

In collaboration and cooperation with the Outreach & Volunteer Coordinator: the RC helps maintain a clean and safe environment by providing approximately 4-5 hours a week of housekeeping services in the lodge and the meditation hall.

EDUCATION

  • High school diploma or GED
  • Bachelor's degree preferred

Qualifications – General

  • Physical ability to live and work in isolated, steep rugged terrain
  • Must be able to sit, stoop, bend, walk, climb stairs and carry up to 40 lbs for periods of time
  • Interest and intention to live simply, on the land, in community is important

Qualifications – Administrative

  • Microsoft Office, email and basic typing proficiency required
  • Knowledge of GSuite Apps a plus
  • Advanced Excel skills a plus
  • Lodging software experience ie: Retreat Guru a plus
  • QuickBooks experience preferred
  • 2-3 years experience in customer service, hospitality, or Administrative Assistant preferred

Essential Functions

  • Become proficient in the Retreat Guru Reservation Management System. Maintaining all retreat documentation and records. Track and analyze inquiries, registrations & cancellations
  • Dana offerings, Data entry; PayPal and QuickBooks account reconciliation
  • Assists with newsletter, social media posts and maintains the retreat schedule on the website
  • Actively participates in Intentional Community, Staff Development, Staff Meetings, Check-Ins, Practice Periods and Fundraising initiative(s).
  • Answers phone, responds to email and voicemail in a timely manner
  • Promptly investigates and addresses requests or concerns. Anticipate unstated ones.
  • Excellent time management skills, ability to meet deadlines, shift-task and prioritize multiple projects
  • Strong interpersonal skills with the ability to build rapport and credibility quickly.
  • Entrepreneurial spirit with the ability to work in a highly flexible, rapidly changing work environment.
  • Analyze guest and peer feedback and provide strategic direction to continuously improve satisfaction
  • Observe and participate in the hiring and selection of staff, submit self and peer performance evaluations and recommendations as member of the Staff Community.
  • Operate within budget and provide accurate data and reports.
  • Work cooperatively with the peer team & Director to ensure seamless operation of lodge and retreat.
  • Ensure procedures, and standards are being followed. Provides input to improve process, as needed.
  • Performs all other duties as assigned or requested.

Qualifications – Food Preparation

  • Experience using standard kitchen equipment and preparing basic food or willingness to learn
  • Prior work experience preparing simple meals for groups is beneficial Essential Functions
  • Prepares at least 1 nutritious meal per day during retreat. Menus and recipes are provided, some opportunity for creativity. (ie: fruit, yogurt and oatmeal for breakfast)
  • Assist Kitchen Manager as requested with dishwashing, meal preparation, food stewardship, pantry and supply inventory.
  • Supervises meal clean up.

Qualifications - Housekeeping

  • Understanding of general environmentally friendly housekeeping practices required
  • Willingness to learn required

Essential Functions

  • Maintains a clean and safe facility; prepare lodge, meditation hall, teacher’s cottage and other buildings for guests. Vacuum, dust, mop, clean bathrooms and straighten beds.
  • During retreat, assigns tasks and supervises volunteers during work periods
  • Responsible for laundry and supervising laundry; washing, drying, folding
  • Purchases and maintains adequate inventory of housekeeping items and stock supply closets.
  • Informs Director and Facilities Manager of maintenance issues.
  • Performs light duty maintenance tasks.(ie:changing light bulbs)

SPECIAL REQUIREMENTS

  • Willingness to work weekends and 7-10 days in a row during the retreat season
  • Willingness to work, live and participate in a community of five full time staff with multiple resident volunteers and many retreat guests
  • Willingness to have varied days off
  • Must pass a criminal background check
  • Must be willing to commit to an initial 1 year contract
  • Must possess a valid, US state issued driver's license, a good to excellent driving record. Must obtain a NC driver’s license within 30 days of employment
  • Must have an established daily meditative/contemplative practice or a STRONG desire to create one. Willingness and intention to practice together in community

Disclaimer: The information provided in this job description has been designed to indicate the general nature and level of the work performed by incumbents within this job. It is not designed to be interpreted as a comprehensive inventory of the position. The Director, in consultation with the Board of Directors, has the sole discretion to add or modify duties of the job at the time. This job description is not an employment contract.

How to Apply

Salary commensurate with experience plus room, board and benefits package.

Apply Online: Resume or CV and cover letter to Director@southerndharma.org Resumes Accepted Until position filled. NO Phone Calls

Outreach & Volunteer Coordinator

Full-time, Residential, Salaried Position

Job Description

Under the direction of the Director and in cooperation with other SDRC staff, the Outreach & Volunteer Coordinator (OVC) is primarily responsible for developing, growing, running, and maintaining the Southern Dharma volunteer corps. This entails reaching out to our current community to harness and focus the skills of those already volunteering at SDRC, while simultaneously growing our volunteer base by developing relationships with new and undiscovered communities. To do this, a coordinator needs flexibility to work and communicate with core staff members, short and long term volunteers, and new communities outside Southern Dharma.

The OVC participates as a member of SDRC’s spiritually driven work community embracing the culture and mission of the center, and maintaining a personal meditation practice in accordance with the center’s contemplative tradition. As a community member, it is critical that each team member is dedicated to exploring their path, living in intentional community that accompanies others along their dharma path, and carries their practice into daily life and work.

S/he will also balance the day-to-day tasks that require detail oriented skills to train and manage volunteers with a long-term visionary mind that can build and expand the outreach, communications, and programing needed to create a sustainable and stable volunteer base for years to come.

Our ideal candidate is an adaptable self-starter with the ability to take initiative, prioritize tasks and maintain strict confidentiality. This individual will also possess high attention to detail, excellent computer and technology skills and the ability to resolve issues in a timely manner. This individual must be capable of integrating with and supporting the other team members, as many unforeseeable issues arise during retreat. Due to the variable nature of retreats, it’s critical that the entire team be flexible in supporting one another when situations suddenly occur. During retreat, approximately 22-24 hours per week are spent in administrative duties, communication and outreach.

Additionally, the OVC may be involved in any aspect of direct support to SDRC, the volunteers and the retreatants directly. This includes but is not limited to:

In cooperation with the Kitchen Manager: the OVC is responsible for preparing and serving, or the oversight of, one meal per day during retreats. Food preparation and serving meals on time are of the utmost importance. Approximately 12-14 hours a week (during retreat) may be spent in the kitchen.

In collaboration and cooperation with the Retreat Manager: the OVC helps maintain a clean and safe environment by providing approximately 4-5 hours a week of housekeeping services in the lodge and the meditation hall.

EDUCATION

  • High school diploma or GED
  • Bachelor's degree preferred

Qualifications – General

  • Physical ability to live and work in isolated, steep rugged terrain
  • Must be able to sit, stoop, bend, walk, climb stairs and carry up to 40 lbs for periods of time
  • Interest and intention to live simply, on the land, in community is important

Qualifications – Administrative

  • Microsoft Office, email and basic typing proficiency required
  • Knowledge of GSuite Apps a plus
  • Communication and Social Media Skills preferred
  • QuickBooks experience a plus
  • 2-3 years’ experience in customer service, hospitality, or Residential or Community Life preferred

Essential Functions & Primary Duties

  • Become proficient in the Retreat Guru Reservation Management System. Maintaining all volunteer documentation and records.
  • Responsible for overall outreach and tracking of volunteers from recruitment, training, assignments and other activities to deliver an exemplary volunteer experience.
  • Coordinates, promotes/markets and where appropriate manages online content and communications for volunteer programs including website page content, newsletters, emailing, and social media channels.
  • Process volunteer applications and coordinate volunteer interviews, including scheduling, orientations, and reference checks.
  • Can manage and balance supporting, growing and developing programs for short term and long term (residential) volunteers
  • Develop and maintain relationships with community organizations for recruitment including regional sanghas, educational institutions, and other discovered outlets that could provide volunteers.
  • Actively participates in Intentional Community, Staff Development, Staff Meetings, Check-Ins, Practice Periods and Fundraising initiative(s).
  • Promptly investigates and addresses requests or concerns. Anticipate unstated ones.
  • Excellent time management skills, ability to meet deadlines, shift-task and prioritize multiple projects
  • Entrepreneurial spirit with the ability to work in a highly flexible, rapidly changing work environment.
  • Observe and participate in the hiring and selection of staff, submit self and peer performance evaluations and recommendations as member of the Staff Community.
  • Work cooperatively with the peer team & Director to ensure seamless operation of lodge and retreat.
  • Ensure procedures, and standards are being followed. Provides input to improve process, as needed.
  • Performs all other duties as assigned or requested.

Qualifications – Food Preparation

  • Experience using standard kitchen equipment and preparing basic food or willingness to learn
  • Prior work experience preparing simple meals for groups is beneficial

Essential Functions

  • Prepares or oversees the preparation of at least 1 nutritious meal per day during retreat. Menus and recipes are provided (ie: fruit, yogurt and oatmeal for breakfast)
  • Supervises meal clean up.

Qualifications – Housekeeping

  • Understanding of general environmentally friendly housekeeping practices required
  • Willingness to learn and consistent attention to detail required

Essential Functions

  • Maintains a clean and safe facility; preparing and or overseeing the preparation of lodge, meditation hall, teacher’s cottage and other buildings for guests. Vacuum, dust, mop, clean bathrooms and straighten beds.
  • During retreat, assigns tasks and supervises volunteers during work periods
  • Informs Director and Facilities Manager of maintenance issues.

SPECIAL REQUIREMENTS

  • Willingness to work weekends and 7-10 days in a row during the retreat season
  • Willingness to work, live and participate in a community of five full time staff with multiple resident volunteers and many retreat guests
  • Willingness to have varied days off
  • Must pass a criminal background check
  • Must be willing to commit to an initial 1 year contract
  • Must possess a valid, US state issued driver's license, a good to excellent driving record. Must obtain a NC driver’s license within 30 days of employment
  • Must have an established daily meditative/contemplative practice or a STRONG desire to create one. Willingness and intention to practice together in community

Disclaimer: The information provided in this job description has been designed to indicate the general nature and level of the work performed by incumbents within this job. It is not designed to be interpreted as a comprehensive inventory of the position. The Director, in consultation with the Board of Directors, has the sole discretion to add or modify duties of the job at the time. This job description is not an employment contract.

How to Apply

Salary commensurate with experience plus room, board and benefits package.

Apply Online: Resume or CV and cover letter to Director@southerndharma.org Resumes Accepted Until position filled. NO Phone Calls